Here’s why PS5 Star Wars Outlaws players must restart their games

Amy Chen

Amy Chen

Ubisoft is urging Star Wars Outlaws PS5 players to restart their games due to save issues in the early access.

Early access to Star Wars Outlaws is now live. However, some PlayStation 5 owners say that they're receiving emails from Ubisoft. These emails are reportedly asking folks to restart their games and create new save files.

Star Wars Outlaws screenshot (Image via Massive Entertainment and Ubisoft)
Star Wars Outlaws screenshot (Image via Massive Entertainment and Ubisoft)

Ubisoft asks Star Wars Outlaws players to restart game

Alongside the rollout of patch 1.000.002 on PlayStation 5, Star Wars Outlaws players are reportedly receiving emails from Ubisoft asking them to start new save files. According to the email, continuing with an existing save file may lead to issues and progression blockers.

"To best experience the Outer Rim, we rolled out a maintenance to make sure everyone is playing the latest version of the game," the Ubisoft email stated. "As one of the players affected who had access to an older version of the game, we are aware you might be encountering some issues after the recent patch."

Screenshot of Star Wars Outlaws (Image via Massive Entertainment and Ubisoft)
Screenshot of Star Wars Outlaws (Image via Massive Entertainment and Ubisoft)

The letter then apologize for any inconvenience and provide the instructions on how to check one's version of the game.

"Once you’ve confirmed you have the latest version, please start a new save to fully enjoy Star Wars Outlaws as our team intended," the letter continued. "If you continue on a prior save you will unfortunately face issues and progression blockers."

Star Wars Outlaws on PlayStation 5

The Star Wars Outlaws early access went live for PlayStation 5 owners on Aug. 27 at 12 a.m. local time for everyone. This means if you've played Star Wars Outlaws on the console from that time to now, then you must restart it.

In terms of other platforms such as PC and Xbox, there haven't been reports on required restarts and new save files at the time of publishing this article.

Gameplay screenshot (Image via Massive Entertainment and Ubisoft)
Gameplay screenshot (Image via Massive Entertainment and Ubisoft)

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